All orders are final, there are no returns or exchanges on any items ordered. For manufacturer defects, you have 4 days from the day of delivery to notify us of any defects. Defective items must be returned to us to verify the defects. We will replace and re-ship the same exact item (no size changes are allowed) Orders with incorrect or addresses or refused items will incur a 30% restocking fee unless it is reshipped to a verified address. The postage must be paid again for any reshipment.
To start a defective item return, you can contact us at contact@beltechub.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any question at contact@beltechub.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
